Terms & Conditions
Last Updated: September 5, 2026
Welcome to Lofty Soft. These Terms & Conditions govern your use of our website and the services provided by Lofty Soft. By accessing our website or engaging our services, you agree to comply with these terms.
If you do not agree with any part of these Terms & Conditions, please do not use our website or services.
1. About Lofty Soft
Lofty Soft provides software and technology services, including but not limited to:
- Website Design & Development
- Web Applications
- Mobile App Development
- Custom Software Development
- E-Commerce Solutions
- Business Management Systems
- Software Maintenance & Support
- Hosting and Website-Related Services
- UI/UX Design
- Digital Solutions and Consulting
The exact services provided to a client will depend on the agreed project scope and requirements.
2. Project Requirements
Before starting a project, Lofty Soft may require the client to provide relevant information, content, branding materials, images, documents, credentials, technical requirements, and other resources necessary to complete the project.
The client is responsible for ensuring that all information and materials provided to Lofty Soft are accurate and that they have the necessary rights to use them.
Delays in providing required information or materials may affect the project timeline.
3. Project Scope
Each project will be developed according to the agreed requirements and scope.
Any additional features, changes, pages, integrations, functionality, or modifications requested after the scope has been finalized may be treated as additional work and may involve additional charges and time.
Lofty Soft will communicate significant scope changes with the client before proceeding whenever reasonably possible.
4. Pricing and Payments
Project pricing will be based on the agreed requirements, scope, technology, complexity, and estimated development effort.
Payment terms will be communicated to the client before or during project commencement.
Where an advance payment is required, development may begin after the agreed advance has been received.
Additional work outside the original scope may require additional payment.
All payments made for completed development work are subject to the agreed project terms.
5. Development Timeline
Lofty Soft will make reasonable efforts to complete projects within the estimated timeframe provided to the client.
However, delivery dates may change because of:
- Changes in project requirements
- Delayed client feedback
- Delayed content or materials
- Third-party service issues
- Hosting or server problems
- API or platform changes
- Technical difficulties
- Circumstances beyond our reasonable control
Estimated delivery dates are therefore not guaranteed unless a specific written agreement states otherwise.
6. Client Responsibilities
The client agrees to:
- Provide accurate project requirements
- Provide required content and materials on time
- Review submitted work within a reasonable period
- Provide clear feedback
- Make payments according to the agreed schedule
- Provide necessary access to third-party services when required
- Ensure that supplied content does not violate applicable laws or third-party rights
Unreasonable delays in client communication may result in corresponding delays to the project.
7. Revisions and Changes
The number of revisions included in a project may depend on the agreed package or project proposal.
A revision means a reasonable modification to previously agreed work.
A completely new design, feature, functionality, workflow, or change in project direction may be considered additional work rather than a revision.
8. Third-Party Services
Some projects may depend on third-party services, platforms, APIs, plugins, hosting providers, payment gateways, app stores, email providers, or other external services.
Lofty Soft does not control third-party services and cannot guarantee their continuous availability, pricing, policies, security, or functionality.
Any third-party fees or subscriptions may be the responsibility of the client unless otherwise agreed.
9. Website and Software Hosting
Where hosting services are provided, the service will be subject to the applicable hosting plan, server resources, limitations, and provider policies.
Lofty Soft is not responsible for interruptions caused by third-party infrastructure, internet service providers, domain registrars, data centers, cyber incidents, or circumstances outside our reasonable control.
Clients are encouraged to maintain appropriate backups of important business data.
10. Mobile Applications
For mobile application projects, publishing and maintaining applications on platforms such as Google Play or the Apple App Store may require third-party developer accounts, fees, approvals, policies, and technical requirements.
Lofty Soft cannot guarantee approval by any third-party app store.
Any third-party account fees or platform charges are the responsibility of the client unless otherwise agreed.
11. Intellectual Property
Unless otherwise agreed in writing, the final custom work specifically developed and fully paid for by the client may be transferred to the client according to the project agreement.
Lofty Soft may retain ownership of its pre-existing code, frameworks, libraries, reusable components, development methodologies, tools, templates, and other materials that were not created exclusively for the client.
Third-party software, plugins, fonts, libraries, APIs, images, and other resources remain subject to their respective licenses.
12. Client Content
The client retains responsibility for content, data, images, logos, documents, trademarks, and other materials supplied to Lofty Soft.
The client confirms that they have the necessary rights or permissions to use such materials.
Lofty Soft is not responsible for claims arising from unauthorized or unlawful content supplied by the client.
13. Security
Lofty Soft takes reasonable measures to develop and maintain secure software.
However, no website, application, server, or online system can be guaranteed to be completely secure.
Clients are responsible for maintaining secure passwords, access credentials, administrator accounts, and third-party accounts associated with their systems.
14. Maintenance and Support
Unless specifically included in the project agreement, ongoing maintenance and technical support are not automatically included after project completion.
Maintenance may include bug fixes, updates, security improvements, server support, content changes, feature enhancements, and other technical services depending on the selected support arrangement.
Major changes or new features may be charged separately.
15. Project Delivery and Acceptance
Once the agreed project has been completed, Lofty Soft may provide the client with an opportunity to review and test the final work.
The client is responsible for reporting any issues related to the agreed project scope within a reasonable period.
Requests for new features after project completion may be treated as new development work.
16. Cancellation
Either party may request cancellation of a project, subject to the terms agreed for that particular project.
If a project is cancelled after development has started, charges may apply for work already completed, resources committed, third-party expenses, and other applicable costs.
Any refund will be handled according to the specific payment and project agreement.
17. Refunds
Refund eligibility depends on the nature of the service, work completed, project stage, and agreed payment terms.
Custom software development involves development time and resources. Therefore, payments for completed or substantially completed work may not be refundable.
Any specific refund terms agreed with a client in writing will take precedence over these general terms.
18. Prohibited Use
Clients must not use software, websites, applications, hosting services, or other services provided by Lofty Soft for unlawful purposes.
This includes activities involving fraud, unauthorized access, distribution of malicious software, infringement of intellectual property rights, or other activities prohibited by applicable law.
Lofty Soft reserves the right to suspend or terminate services where there is reasonable evidence of unlawful or abusive use.
19. Limitation of Liability
Lofty Soft will make reasonable efforts to provide reliable and professional services.
However, to the maximum extent permitted by applicable law, Lofty Soft will not be responsible for indirect, incidental, special, or consequential losses arising from the use or inability to use our services.
This may include loss of business, revenue, profits, data, or opportunities resulting from circumstances outside our reasonable control.
20. Confidentiality
Lofty Soft respects the confidentiality of client information.
Information shared for the purpose of completing a project will be handled appropriately and will not knowingly be disclosed to unauthorized parties, except where required by law or necessary to provide the agreed services.
21. Portfolio and Marketing
Unless otherwise agreed in writing, Lofty Soft may display completed projects, screenshots, or descriptions of completed work in its portfolio, website, social media, or marketing materials.
Clients who require complete confidentiality should communicate this requirement before project completion.
22. Website Content
The information provided on the Lofty Soft website is for general informational purposes.
While we make reasonable efforts to keep information accurate and current, services, prices, features, availability, and other information may change without prior notice.
23. Changes to These Terms
Lofty Soft reserves the right to update these Terms & Conditions when necessary.
Updated terms will be published on this page with a revised “Last Updated” date.
Your continued use of our website or services after changes are published constitutes acceptance of the updated terms.
24. Governing Law
These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of Pakistan.
Any disputes will be addressed through good-faith communication and, where necessary, through the appropriate legal channels.
25. Contact Us
If you have questions regarding these Terms & Conditions or our services, please contact Lofty Soft through the contact information provided on our website.
Lofty Soft
Software Development & Digital Solutions
Email: [Your Official Email]
Phone/WhatsApp: [Your Official Number]
Website: [Your Website URL]
Important Notice
These Terms & Conditions are general business terms intended for website use. They should be reviewed and adapted by a qualified legal professional to ensure they comply with the laws applicable to your specific business, contracts, hosting services, payment arrangements, and clients.